FAQ'S
How much is shipping?
A flat shipping rate across Canada is included in the price.
I'm local to Ancaster, can I pick my order up?
Yes! Enter the Promo Code: pickup at checkout and you'll save the $12 shipping. Once your order is ready, you'll get an email to choose your pickup date and time. Pickup times are Tuesday - Saturday 10am - 8pm.
I live outside Canada, can I still order a kit?
Unfortunately shipping is only available in Canada at this time but we're working on it and hope to make it available in the US and the rest of the world soon!
What if my billing address is different from my shipping address?
Our quick checkout only offers one option for your address but don't worry! If you'd like your order sent to a different address than the one you entered at checkout, hit reply to your confirmation email and we'll make sure it gets sent to the right location.
How do I send a kit as a gift?
Our quick checkout only offers one option for your address but don't worry! If you'd like your order sent as a gift to a different address than the one you entered at checkout, hit reply to your confirmation email and we'll make sure it gets sent to the right location.
How do I order more matcha?
Already have your whisk and don't need the recipe book? You can order just the bag of matcha here.
Does matcha have caffeine?
Yes, matcha does have caffeine, but it also contains an amino acid called l-theanine which helps your body absorb the caffeine more slowly. L-theanine is believed to have a calming effect in the body so you're likely not to experience the "caffeine crash" you do with other beverages. If caffeine keeps you up at night, make sure to enjoy your matcha earlier in the day.
Have more questions? Email me anytime at kim@pickydiet.com